Privacy Policy

Last updated: July 2026

1. Introduction

XTRM Distribution S.R.L. ("we", "our company") respects your privacy and is committed to protecting the personal data we process. This policy describes how we collect, use, and protect your personal information when you use our website or interact with us.

2. Data Controller

The data controller is:

XTRM Distribution S.R.L.
Fiscal code (CUI): RO42533785
Trade Registry: J40/8422/2020
Registered office: Bucharest, 1st District, No. 169 Calea Floreasca, Building X, Room 41 C, within "Floreasca Cube-Business Hub2", 2nd Floor, Postal Code: 014459, Romania
Email: office@xtrm.ro
Phone: +40 374 674 544

3. Data We Collect

We may collect the following categories of personal data:

Contact data: name, email address, phone number, company name
Fiscal identification data: fiscal code, Trade Registry number (for B2B partners only)
Browsing data: IP address, browser type, operating system, pages visited, time spent on site
Cookie data: language preferences, display settings

4. Purpose of Processing

We process personal data for the following purposes:

To respond to your inquiries submitted through the contact form
To manage the contractual relationship with our B2B partners
To improve user experience on our website
To send commercial communications (only with explicit consent)
To comply with legal obligations (fiscal, accounting, reporting)

5. Legal Basis for Processing

Data processing is based on:

Contract execution or pre-contractual measures (for B2B partners)
Explicit consent (for marketing communications and optional cookies)
Legal obligations (for fiscal and accounting reporting)
Legitimate interest (for website improvement and security)

6. Data Retention

Personal data is kept only for as long as necessary to fulfil the purposes for which it was collected:

Contact data from inquiries: up to 2 years from the last interaction
B2B partner data: for the duration of the contractual relationship + legal archiving period (10 years)
Cookie data: according to browser settings (maximum 2 years)

7. Data Sharing with Third Parties

We do not sell or rent personal data. We may share data only with:

IT service providers (hosting, website maintenance) — under confidentiality agreements
Public authorities — when required by law
Google Analytics — for traffic analysis (anonymised data)

8. Data Security

We implement appropriate technical and organisational measures to protect data against unauthorised access, loss, destruction, or alteration. The website uses the HTTPS protocol, and access to data is limited to authorised personnel.

9. Your Rights

Under Regulation (EU) 2016/679 (GDPR), you have the following rights:

Right of access — to obtain a copy of the personal data we hold
Right to rectification — to correct inaccurate or incomplete data
Right to erasure ("right to be forgotten") — to request deletion of your data
Right to restrict processing — to limit how we use your data
Right to data portability — to receive your data in a structured format
Right to object — to object to processing in certain circumstances
Right to withdraw consent — at any time, without affecting the lawfulness of processing based on consent before its withdrawal

10. Exercising Your Rights

To exercise your rights or for any questions regarding personal data processing, you can contact us at:

Email: office@xtrm.ro
Phone: +40 374 674 544
Address: Bucharest, 1st District, No. 169 Calea Floreasca, Building X, Room 41 C, 2nd Floor

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) — www.dataprotection.ro.

11. Changes to This Policy

We reserve the right to update this policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.